FAQ
General Questions
Can I post a job for a permanent hire?
The Dental BlackBook site was developed to improve temporary staffing issues (i.e. an assistant or hygienist calling in sick). However, the Dental BlackBook site can be utilized for long-term, permanent hires. Be sure to note in the “Job Description” box that the position is a PERMANENT PART-TIME or PERMANENT FULL-TIME position.
How should I post a position if I need someone for multiple days (i.e. to fill in for a maternity leave)?
When posting a multiple day opening, it is recommended you post each date individually and enter the same information in the “Job Description” box.
I really enjoyed working with my replacement, is there a way to ensure I work with the same person next time I have an opening?
We are glad that you had a great experience with someone you connected with on DBB. Please feel free to post your next opening and again communicate with them to coordinate the position.
I need special attention/extra help for my case. Who do I call?
For customer service assistance, please email support@dentalblackbook.com. You will receive a response within 24 hours.
I awarded the wrong hygienist/assistant a position. What can I do?
Please communicate directly with the hygienist/assistant you awarded the position to in order to let them know you no longer need him/her to fill the position.
What if I can’t find a replacement?
The team at Dental BlackBook does their best to ensure the site is amply populated with qualified hygienists and assistants, but cannot guarantee availability. Continue to check back to the Dental BlackBook site as hygienists/assistants are continually updating their profiles and availability.
Where do the forms exist for hiring a hygienist or assistant?
Please visit the applicable government sites for the most up-to-date forms. Links to commonly used forms are below:
How do I know if an individual qualifies for Independent Contractor status?
To determine whether or not an individual qualifies for Independent Contractor status in the State of Wisconsin, please refer to the State of Wisconsin Department of Workforce Development site.
How does Dental BlackBook qualify the hygienists and assistants on the site?
Dental BlackBook does not employ, recommend or endorse any hygienist, assistant, or other persons registered on this site. Nor is it responsible for the conduct of any dental hygienist or assistant. DentalBlackBook.com provides information and tools to help dental professionals connect and make informed decisions. However, each individual is solely responsible for selecting an appropriate hygienist or assistant for themselves and their office.
My replacement did not possess the skills listed in their profile? What now?
The quality and accuracy of candidate information is subject to their personal profile. Each candidate has acknowledged that the information provided was honest to the best of their knowledge. We strive to maintain high quality candidates in every instance, and are working to add a candidate review section to the site in the near future. For customer service assistance, please email support@dentalblackbook.com. You will receive a response within 24 hours.
The hygienist/assistant I hired did not conduct themselves in a professional manner. Now what?
The quality and accuracy of candidate information is subject to their personal profile. Each candidate has acknowledged that the information provided was honest to the best of their knowledge. We strive to maintain high quality candidates in every instance, and are working to add a candidate review section to the site in the near future. For customer service assistance, please email support@dentalblackbook.com. You will receive a response within 24 hours.
What do I do if I can no longer fill a position I was awarded?
Please communicate directly with the employer to let them know you can no longer fill the position you were awarded.
Who do I contact if someone gets hurt on the job?
If someone gets hurt on the job, please contact the hiring practice/employer of the hygienist/assistant. Dental BlackBook does not employ any persons registered on this site. The hiring practice/employer should contact their workers compensation insurance carrier if someone should get hurt on the job.
What happens if a replacement doesn’t show up?
The quality and accuracy of candidate information is subject to their personal profile. Each candidate has acknowledged that the information provided was honest to the best of their knowledge. We strive to maintain high quality of candidates in every instance, and are working to add a candidate review section to the site in the near future. For customer service assistance, please email support@dentalblackbook.com. You will receive a response within 24 hours. Please feel free to re-post the opening. The team at Dental BlackBook does their best to ensure the site is amply populated with qualified hygienists and assistants, but cannot guarantee availability. Continue to check back to the Dental BlackBook site as hygienists/assistants are continually updating their profiles and availability.
What if I cannot find a hygienist or assistant for an opening?
Hygienists and assistants are regularly updating their profiles and availability. Please continue to check back to the Dental BlackBook site often to check for available hygienists/assistants.
Who do I file a complaint with?
For customer service assistance, please email support@dentalblackbook.com. You will receive a response within 24 hours.
Dental Hygienist/Assistant Questions
What do I do if I can no longer fill a position I was awarded?
Please communicate directly with the employer to let them know you can no longer fill the position you were awarded.
How do I get paid for my time?
The hiring practice/employer pays hygienists/assistants according to the payroll procedures they have in place within their practice.
Where can I find information on future job openings?
Continue to keep your profile and availability updated so you’ll be notified as soon as a new position becomes available.
Who do I file a complaint with?
For customer service assistance, please email support@dentalblackbook.com. You will receive a response within 24 hours.
Who is my employer?
The hiring practice is the employer to the hygienist/assistant who fills an open position.
How do I unsubscribe from Permanent Job notification emails?
- Click the “My Account” link
- Click the “Edit” tab
- Click the “Registered Dental Hygienist Profile” or “Dental Assistant Profile” subtab
- Change your notification preference in the “Miscellaneous” section at the bottom of the form
- Click the “Save” button
How do I deactivate or reactivate my account?
- Click the “My Account” link
- Scroll the page to the "Account Functions" section
- Click the "Deactivate Account" or "Reactivate Account" button
Accounting/Billing-Related Questions
How do I report information on my personal taxes?
All earned income is reportable to the IRS.
How do I cancel my subscription?
There is a Cancel Subscription button found under My Account → Billing History. When you cancel your subscription, you will continue to be able to post jobs until your existing subscription expires.
Who do I talk to for billing questions?
For billing related questions, please email support@dentalblackbook.com.
How do I handle my taxes?
All earned income is reportable to the IRS.
What do I do if my employer doesn’t pay me?
It is recommended that you work with your attorney to file a judgement.
Does Independent Contractor status cause more work for my accountant?
Please seek advice from your tax professional for any specific tax related questions.
How does it work with an Independent Contractor (billings, taxes, witholdings, etc.)?
Please seek advice from your tax professional for any specific tax related questions. Information can also be found via this link
Technical Support Questions
Why is my position in “Draft” mode?
If your position is in “Draft” mode, it means that positions were searched, but no candidates were extended an invitation to fill the position. In order to send an invitation, select the box next to the candidates you are interested in having fill your position. Then click “Send Invitations” and the candidates you have selected will be alerted via text and email that they have a potential position match, and they will be prompted to review the position, then accept or decline the position. You will then be alerted as the candidates accept/decline. Only one person will be allowed to accept the position (first come first serve basis), so sending the invitation to multiple candidates is to your advantage.
Who do I contact for technical assistance?
For technical assistance, please email support@dentalblackbook.com. You will receive a response within 24 hours.